Jon Bates

Jon Bates is an entrepreneurial internal communications leader known for redefining how organisations connect, engage, and inspire from the inside out. With a strong focus on impact over output, he specialises in transforming complex strategies into compelling, human-centred narratives that genuinely shape culture and drive business outcomes.

Currently leading employee and leader communications for Microsoft across EMEA, Jon supports over 10,000 employees in more than 120 markets. He partners closely with senior leaders to craft authentic, high-impact thought leadership that resonates across both internal and external audiences, ensuring communication cuts through in an increasingly crowded and fast-moving landscape.

Jon has built his reputation on creating consumer-grade internal communications—content that is cohesive, engaging, and insight-driven. From turning engagement data into meaningful action, to coaching leaders to communicate with clarity and confidence, his work consistently bridges the gap between strategy and lived employee experience.

Prior to Microsoft, Jon held senior roles at RVU, Liberty Global, and Virgin Media, where he delivered communications that united teams, empowered leaders, and helped employees see themselves in the bigger picture.